Walton&Allen understand that one of the most frustrating things for a landlord is late payment of rent which is why we’ve put into place a number of procedures to ensure timely payment.
Firstly we strictly reference every tenant before they move in and we take great care never to move a tenant into a property that they couldn’t feasibly afford.
We also set up a standing order so that the money automatically transfers from their account on the day the rent is due.
If the rent is late for any reason our system will send the tenant an automated text to remind them that the rent is due.
And finally, we make a personal phone call to the tenant on the day the rent is late.
By following this procedure our credit control team have ensured an average rent collection rate of 98.8%