Last week it was reported that the refuse and recycling bins had not been collected. We rang Northampton Council’s street care team and reported the issue using their online portal.
They came back to us to say that this was a mistake on the council’s end and the bins would be collected on Thursday 4th October. Veolia gave us a case reference of: VCO000157. Another report this morning has told us these bins still haven’t been collected. We have called the council again to make them aware, as well as raised another ticket through their online portal.
We will continue to chase this, but we also welcome if residents would like to take this up with the council themselves by quoting the case reference above.