Prompt Responses to Problems

We recognise that questions need to be answered fast and that any problems need solving as soon as possible. Our office is open:

Monday to Thursday   9 am – 5.30 pm
Friday                       9 am – 5.00 pm
Saturday                   9 am – 12.00 pm

Viewings are carried out outside of these times by appointment only.

If you have any questions or problems, call us on 0115 924 3304. During opening hours, our telephones are constantly manned and we strive to answer all calls within three rings wherever possible. This ensures that you are not left speaking to a machine and should always get through to a member of our lettings team.

All of our teams are fully trained and equipped to be able to handle the majority of issues that arise.

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