Testimonials

Hi Brent,

…Thanks for everything you’ve done for The Establishment since taking over the building too….

Tenant – The Establishment

15th July 2015

Tenant - The Establishment

Hi Christine,

Just a quick e-mail to say thank you for booking and sorting out the issue promptly and quickly, it was really appreciated. My kitchen sink looks great!

Regards

Tenant – The Hicking Building

16th July 2015

 

Tenant - The Hicking Building

Dear Mark

I would like to thank you very much for helping with my Homeground problem.  I have now received the correct statement from them.  I have been trying to find information about the statement for nearly a year and you were my last hope. Thank you very much

Kind Regards

Owner – The Hicking Building

19th July 2015

Owner - The Hicking Building

Good morning Vanessa

I am writing to let you know that I will be leaving the property in a months time and would like to thank you for getting back to me with any queries and problems I had in the time period… Anyway thank you again for your support.

Tenant – The Hicking Building

14th July 2015

Tenant - The Hicking Building

Hi Zoe,

…  I am extremely thankful for the help you offerd in between and should say that you were far too professional, reasonable and reliable than any other Letting Agent that I contacted recently.

I honestly apologise if did bother you while I was going through this flip flop situation.

Thanks and best regards,

Tenant – The Hicking Building

14th July 2015

Tenant - The Hicking Building

Hello Angie!

We’ve not had any problems and are absolutely loving flat. Darryl came by yesterday and did a great job in the one bathroom and carpet in the second bedroom. I think he said he would be back again tomorrow to finish up the other bathroom. He was absolute class and really nice to meet.

Thanks again for everything Angie (from the both of us)!

Tenants –  The Hicking Building

15th July 2015

Tenant - The Hicking Building

To Angie

Keys for the flat!

Thank you for the year, it has been great!

Kind regards

Tenant - The Hicking Building

Thanks Nicola for forwarding the statement. Your punctuality is highly appreciated.

Thank you very much and have a great day.

Best wishes,

Landlord – Redmires Court

10th June 2015

Landlord - Redmires Court

Hannah and I are so excited to be moving into the flat. You have been so professional, patient, and helpful this past month; thanks for everything Angie!

Best regards

Tenant – Crusader House

23rd June 2015

Tenant at Crusader House

Thanks for helping me in the past and in advance, You are one of the excellent and kind persons I meet in the UK 🙂

Tenant – Marco Island

3rd June 2015

 

Tenant - Marco Island

Tom,

I understand this completed on Friday last week.

Many thanks for your efforts in helping us secure an offer which exceeded expectations.

On to the next 2 – pleased with the initial positive response!

Kind regards

 

 

 

Seller

Hi Dale

“As a first time seller, I sought quotes from 4 different estate agent companies. Jon Archer at Walton & Allen was the only agent of those four companies to come and do a really thorough valuation of my flat and take the time to talk me through all the options, services and pitfalls of selling. He’s also a keen photographer so I was very pleased with the photos he took to advertise the place. All four of his team (Dale, Tom and Joe) came to see the property and learn about it so they could sell it well at viewings without me (complicated and historic building). Dale took a lead on my sale and maintained excellent and pro-active communication and professional courtesy were excellent throughout, which was a huge relief during a stressful transition time for me.  As a result, the first offer I had was for my target price! Just three months from first meeting to completion of sale, and minimal stress. I highly recommend Walton & Allen if you are selling your property.”

Best wishes and my sincere thanks once again for your efforts!

First Time Seller - Nottingham Sales Team

Hi Vanessa.

Thank you for your swift responses and support with this.

That would be brilliant, where is this second bike store? I was not aware there was another bike store.

Thank you

Tenant - The Hicking Building

Dear Nichola,

Many thanks for the email below.

I am pleased that this matter has now been resolved.

Many thanks for your help and assistance with this matter.

Kind regards.

 

Owner - Trading House, George Street

Wow Zoe, fast work! That is excellent news. Keep me posted 🙂

Landlord - The Hicking Building

Hi Nichola,

Thanks for the advice on the monthly payments and thank you for understanding the situation.

I will amend the standing order as you suggested.

As always, thanks for the help.

 

Owner - Crusader House

Thanks Mark for the incredibly fast turn around!

Solicitor

Having owned the flat for a number of years, I can definitively say that the block management service you provide is much better than the previously management company.

Leaseholder at Lexington Place

Dear Christine and Nicola,

Thank you very much for your quick help.

I really appreciate it.

Tenant – The Hicking building

You are right that David is an asset, he is courteous, helpful and demonstrates considerable initiative, such a pleasant change. Standards have improved considerably and I hope you re able to find a comparable temp whilst he is on leave.

Tenant – Metropolitan Apartments

I appreciate the timely and prompt service you give always

Thank you very much

Thanks

Tenant – The Hicking Building

Thanks Brent.

Appreciate you going the extra mile.

Landlord – Lexington Place

I would like to express my sincerest appreciation for prompt response.

Thank you very much for all the support.

Tenant – Marco Island

Dear Brent, and dear Phil, James, Graham,

Thank you so much Brent for having arranged for Neil- or whoever it was that came this weekend- to place the laminate in the wardrobe for me, I am really impressed with the work done!

It looks really good and I am so very pleased with it!

Thank you for being so thorough with the job!

I would like to request another quote for a separate job to be carried out in the flat, I will email you shortly.

Have a great day!

Owner Occupier – Hicking Building

Thank you again for all your help, I feel like you have done more in the past couple of weeks than anyone else has been able to do in the past few months and I really appreciate it.

Owner Resident at The Hicking Building

I have been very pleased with how Walton & Allen manage our property, your reception staff have always been most helpful.

Owner Resident at George Street Trading House

Thank you once again for your super service.

Landlord at Marco Island

Best customer service ever! Very efficient.

Thank you very much

Tenant at George Street

Very friendly by the way, they are a credit to Walton & Allen

Tenant at Crusader House

I’m a first time buyer and have to say Walton & Allen have been fantastic. Joe is a credit to them, took everything on board with regards to what I was searching for and notified me of the ideal property coming on the market. All the information has been sent within a timely manner and the staff have always been helpful to me.

L. Towndrow

Tom,

I understand this completed on Friday last week.

Many thanks for your efforts in helping us secure an offer which exceeded expectations.

On to the next 2 – pleased with the initial positive response!

Kind regards

 

 

 

Seller

Hi Dale

“As a first time seller, I sought quotes from 4 different estate agent companies. Jon Archer at Walton & Allen was the only agent of those four companies to come and do a really thorough valuation of my flat and take the time to talk me through all the options, services and pitfalls of selling. He’s also a keen photographer so I was very pleased with the photos he took to advertise the place. All four of his team (Dale, Tom and Joe) came to see the property and learn about it so they could sell it well at viewings without me (complicated and historic building). Dale took a lead on my sale and maintained excellent and pro-active communication and professional courtesy were excellent throughout, which was a huge relief during a stressful transition time for me.  As a result, the first offer I had was for my target price! Just three months from first meeting to completion of sale, and minimal stress. I highly recommend Walton & Allen if you are selling your property.”

Best wishes and my sincere thanks once again for your efforts!

First Time Seller - Nottingham Sales Team

Dear Christine and Nicola,

Thank you very much for your quick help.

I really appreciate it.

Tenant – The Hicking building

You are right that David is an asset, he is courteous, helpful and demonstrates considerable initiative, such a pleasant change. Standards have improved considerably and I hope you re able to find a comparable temp whilst he is on leave.

Tenant – Metropolitan Apartments

I appreciate the timely and prompt service you give always

Thank you very much

Thanks

Tenant – The Hicking Building

Thanks Brent.

Appreciate you going the extra mile.

Landlord – Lexington Place

I would like to express my sincerest appreciation for prompt response.

Thank you very much for all the support.

Tenant – Marco Island

This the the best thing in the world, all of my life I’ve been searching for something like this.

Jim Smith

I would like to express my appreciation for the way in which you helped us move house.  You have been accommodative and flexible right from booking viewings to the final inspection of the previous property.  In all our interactions, I found you to be very helpful and eager to get things moving to complete the transaction.  All in all, your efforts made our move easy.   Thank you!

Tenant from The Hicking Building

Thank you so much for your help, the threshold looks great its a lot better.

Tenant – Hicking Building

Thanks for all your effort to sort out the maintenance issues at my property.

Tenant – Marco Island

 It is great to be free of the previous managing agent.  I am sure your charges will be less ridiculous, and you will be a more hands on and approachable.  Contacting anyone with any ownership of issues used to be a nightmare.

Owner in a development we are taking over

Walton & Allen always take action or at least address my concerns which I really appreciate.

Tenant at Park West

Thank you very much for your support and your help.

Tenant at Hicking Building

During my 3 years tenancy at Park West Walton & Allen have always been really helpful and do a great job looking after the building.

Tenant at Park West

Thank you again for your continued support to developing our investment portfolio.

Landlord

I have noticed you Walton & Allen have started working on the first block on the right with a new coat of paint and ripped out the carpets. I cannot tell you how happy I am. It is a sign that you are trustworthy and doing things properly (unlike the miserable 4 years I have spent paying someone else thousands of pounds and them doing nothing).

Thank you so much for helping us and doing the right thing.

Brook court can be look beautiful with the help of Walton & Allen. 

Tenant at Brook Court

Thank you for everything you did while I was at the Hicking Building.

Your team is great.

Tenant at the Hicking Building

As always great job with this years let – thank you for your hard work.

Landlord at Crusader House

Thank you for all of your help, you’ve been brilliant and patient with us both, so thank you very much!

Tenant

Thank you to everyone I have interacted with at Walton & Allen for your professionalism and quick responses during my tenancy. I wish that my previous letting agents were as good as Walton & Allen.

I have been extremely impressed with the excellent service and the way you treat tenants with respect

Tenant at Marco Island

Thanks for your help with arranging the flat. Hicking bulding looks great and is beautifully furnished!

Thanks a lot for your support throughout the process.

Tenant at The Hicking Building

I have noticed you guys (Walton & Allen) have started working on the first block on the right with a new coat of paint and ripped out the carpets, I cannot tell you how happy I am with this, even though it is not my block it is a sign that you guys are trustworthy and doing things properly.

Tenant at Brook Court

Excellent customer service as usual.

Tenant at The Hicking Building

The simple reason I decided to use Walton and Allen to manage the first tenants in the property was solely down to the service Walton & Allen personally provided ever since our  first encounter last year which has far unweighted any other that I have recieved.

Landlord at The Hicking Building

The boiler is now working spot on, thanks to your maintenance team.

Brilliant!

Tenant at The Hicking Building

Thank you to Walton and Allen for being really professional and helpful agents to rent through.

I have had zero problems in the 2 years that I have lived here so thank you for making it that way!

Tenant at The Hicking Building

I am writing to bestow Zoe my highest recommendation. After viewing a number of Nottingham city based apartments. Zoe Managed to find exactly what I was looking for and was extremely responsive to exactly what I required. She was remarkably patient and understanding and very diligent and professional at all times. Zoe clearly takes pride in her work and her attention to detail exceptional, often going above and beyond to make sure all my requirements were met. Nothing was too much trouble and she never disappointed.

Previous Tenant at The Hicking Building

Thanks to all of the Walton & Allen staff for their tremendous efforts to get a new tenant and restart a new tenancy immediately.

Tenant at The Hicking Building

I have to thank you personally David, for your commitment, help and excellent job.

Purchaser

Walton and Allen have been fantastic to deal with and I have loved living in this flat. I will be sorry to move away from such a great location.

Tenant at The Hicking Building

A huge thanks to you and your team for a memorable stay at Walton & Allen.

Tenant at The Hicking Building

I am very impressed with your service and have recommended you to my friends with similar investment properties.

Tenant at Marco Island

Nichola has been extremely helpful to me.

She has gone out of her way to do what she can and has been so precise and punctual in every way including the communications.

Landlord at Redmires

I always recommend you to my friends that are renting as you have all gone that extra mile to help and it has been much appreciated!

Previous tenant The Hicking Building

I’m so impressed with Walton & Allen, since you took over the management of this building.

Landlord at Park West

Thank you for the prompt response.

I’m very happy with the service provided to me by Walton and Allen and recognise that you have done your best to keep the property let.

Landlord at the Hicking Building

I genuinely enjoy living at Westside Two and thank you and your team for investing in the additional physical building access – and not forgetting balancing a tight budget!

Owner at Westside Two

What would I do without you , as per normal I can’t fault your service.? Thank you.

Landlady at Marco Island

It is good to see the effort from Walton and Allen so far, as almost every day there is somebody attending to some work.

I am very impressed with proposed renders for improvement, and I am convinced that by developing this property and making it more visibly appealing, it will attract better quality tenants.

Thanking you for the update, and as an owner occupier who is making every effort personally to make this place more liveable, I would be at your assistance as well at all times.

Owner Occupier at the Atrium

It was a very useful, positive meeting and it was great to get an update from all in relation to the ongoing improvements and planned developments.

A big “thank-you” to all involved.

Landlord at The Atrium

I would like to thank you for the great job and collaboration.
Keep up the good work!

Landlord at Marco Island

Many thanks for looking after me for the past 6 months. I’ve been very impressed with the service

Tenant at Castle Exchange

Very friendly by the way, they are a credit to Walton & Allen

Tenant at Crusader House

Thank you once again for all your sincere help, understanding and patience. It’s all helped me to keep my mind at peace with your full attention in looking after my property. I consider myself too lucky to have you there as my rep.

Landlord in Manchester

Detailed information and very efficient.

Tenant at George St Trading House

Thank you for putting in the time and effort into this site that no one else has done for a long time. 

Owner at The Atrium, Leicester

Thanks to you and your team for being so helpful and for everything you’ve all done since I’ve moved in. It is very much appreciated.

Tenant at Hicking

Everything has been sorted incredibly promptly thank you very much.

Tenant at The Hicking Building

I am glad I’m collaborating with you – excellent service!

Thank you very much for being so professional.

Tenant at Marco Island

Thank you very much for the service during my stay.

Tenant at The Hicking Building

Thanks again, you and W&A were great agents to have.

Tenant at Marco Island

I would like to take this opportunity to thank everyone at Walton and Allen with a special mention to Maria, for their professionalism, efforts and support over the past 12 months.

Tenant at The Hicking Building

I have left the Hicking Building now and I wish to thank you on behalf of my guarantor and myself your services have been outstanding.

Once again thanks for everything wish you all the success for the future.

Tenant at The Hicking Building

I want to express my appreciation and uttermost gratitude to your staff member Ms Maria Lindley for the way she helped me through a very difficult time with a ‘ Tenant from hell ‘. This was a problem that no one wanted to experience. She still managed to keep the cool, calmed me down and got a result.

I believe she is a treasure. You are very fortunate to have her as an employee.

Landlord at Park West

I’m more than happy with the experience I’ve had so far.

Tenant at Eastwood

Big Thank you,  been with you 3 years, sad to leave because you have been best agency ever!

Tenant at The Hicking Building

The help and communication from all member of your team have been greatly appreciated by me and my family.

Tenant at Park West

I have been a client of Walton & Allen for 4 years and I can honestly say that they are one of the most professional companies that I have ever used. The customer service is absolutely first class. What impresses me the most is their efficiency and dedication in all aspects of property management. I applaud all that work there and particularly Angela Walton and Zoe Holloway. It has been a pleasure and a godsend at times to know that they are there to help and I have no hesitation at all in recommending the company to any prospective landlord or tenant.

Landlord at Hicking Building

Customer service was superb

Tenant from Hicking Building

Thank you very much for our collaboration the last years.

You have been the best agency I have come across! I am always happy to see you 🙂 

Tenant from Hicking Building

Thank you for your letter explaining the reduction in Service Charge.  Thank you for your efforts and please continue the good work.

Leaseholder at Crusader House

Thank you – I do appreciate now that it is important not to just bury my head in the sand and promise that if I ever struggle in the future (which I am planning for it never to!) then I will contact you straight away.

Thank you again for your help and your understanding throughout this time.

Tenant from The Hicking Building

I really am grateful for all the help and advice you gave me, and all the time you spent getting my keys from the liftshaft (don’t think I’ll ever live that down!) and replying to all my emails, so yes of course you can use my comments on the website, I’m happy to endorse the great service you provide

Landlady at Crusader House

Thank you for organising your plumber so quickly – impressive service!

Landlord at Crusader House

Thank you for organising payment for me, I really appreciate it. You guys have been a breath of fresh air in comparison to my previous agents!

Landlord at The Establishment

You all made living at the apartment a pleasure, and despite my difficult situation, you were all very considerate and extremely helpful.

I’ve recommended lots of my friends to you, and I hope the new business promises lots of work in the future!

A happy tenant

It has been much easier to contact and deal with you than with the previous management company. Everyone I have spoken to has been helpful and friendly and it is convenient to be able to pay by different methods over the phone. As we live in Devon, the information on the web site is excellent and also reassuring to know that you are located close to Lexington Place so that any issues can be resolved promptly.

Leaseholder at Lexington Place

I would highly recommend you to any prospective landlords or tenants.

Landlord for a property in Nottingham

I DO sincerely appreciate you looking after the property. If only you knew what a great peace of mind it gives me to know that some one, as sincere and as honest as you two are  to take care of the problem/problems when it necessitates

Please do give my best regards to dear Joanne and Susan.

Landlord for a property in Liverpool

Walton and Allen are by far the best real estate agents that we have ever dealt with.  We rented through them for more than 4 years and over that time we found arranging the initial lease easy and straight forward, any maintenance requests promptly actioned, and the staff always friendly and helpful.  

Walton and Allen’s level of service and positive responsiveness is the benchmark upon which we will judge all future real estate agents. 

Tenant from The Hicking Building

I never had to wait for anything, service was quick and I was made to feel important no matter what the query of problem.

Walton and Allen is an agency that is not only professional and with a high quality portfolio, but has no hidden fees. You feel looked after and not ripped off. I wouldn’t hesitate to recommend them to my friends.

Tenant From The Hicking Building

I just wanted to dispense some praise, where due, for the swift, efficient and focussed way in which we leaseholders escaped the clutches or our former Managing Agents and landed in the safe arms of Walton and Allen. Well done.

 

From the time the process started in January to now, you have kept us all in formed and your guidance in our dealings with the outgoing agents was spot on. The only delay we encountered was as a result of leaseholders being slow to vote. I am sure that if we knew that what we know now, people would not have dragged their feet.

 

So here we are 9 months on. Process complete and The Establishment is getting the TLC it so badly needed. Under the previous regime it took that long to get a key cut !! So thanks are due to all of you.

 

With experience like this, it is great to know that you are now going to be helping us with a similar operation in Northampton. I am confident that this latest project will be handled just as efficiently as The Establishment. I look forward to Walton and Allen doing the business again.

Leaseholder From The Establishment Building

I just wanted to thank you for making the process so easy and stress free.

Local letting agent

Hi Brent,

…Thanks for everything you’ve done for The Establishment since taking over the building too….

Tenant – The Establishment

15th July 2015

Tenant - The Establishment

Good morning Vanessa

I am writing to let you know that I will be leaving the property in a months time and would like to thank you for getting back to me with any queries and problems I had in the time period… Anyway thank you again for your support.

Tenant – The Hicking Building

14th July 2015

Tenant - The Hicking Building

Thanks Nicola for forwarding the statement. Your punctuality is highly appreciated.

Thank you very much and have a great day.

Best wishes,

Landlord – Redmires Court

10th June 2015

Landlord - Redmires Court

Hi Vanessa.

Thank you for your swift responses and support with this.

That would be brilliant, where is this second bike store? I was not aware there was another bike store.

Thank you

Tenant - The Hicking Building

Dear Nichola,

Many thanks for the email below.

I am pleased that this matter has now been resolved.

Many thanks for your help and assistance with this matter.

Kind regards.

 

Owner - Trading House, George Street

Hi Nichola,

Thanks for the advice on the monthly payments and thank you for understanding the situation.

I will amend the standing order as you suggested.

As always, thanks for the help.

 

Owner - Crusader House

Thanks Mark for the incredibly fast turn around!

Solicitor

Having owned the flat for a number of years, I can definitively say that the block management service you provide is much better than the previously management company.

Leaseholder at Lexington Place

Thanks for your prompt assistance as always!

Solicitor for Bloomsbury Court

A big thank you to everyone for the vast improvements in the management of the building.  Much better than the previous management.

Landlord at The Establishment

It’s a couple of years since we’ve been here and I’m hugely impressed by the difference Walton & Allen has made to the building and the things you’ve put in place.

Thanks so much for what you’re doing for The Establishment

Owner at The Establishment

Once again, your support is greatly appreciated and the service provided by Walton and Allen since taking on the management of this property has been excellent. 

Landlord at The Hicking Building

I have noticed you guys (Walton & Allen) have started working on the first block on the right with a new coat of paint and ripped out the carpets, I cannot tell you how happy I am with this, even though it is not my block it is a sign that you guys are trustworthy and doing things properly.

Tenant at Brook Court

Brilliant – I wish all Managing Agents were as efficient as Walton & Allen.

Solicitor acting for a purchaser at Park West

If you’ve taken over management of Bloomsbury Court, that’s the best bit of news I’ve had all year!

Agent at Bloomsbury Court

The proposed improvements and changes that I’ve read about in your letters are very interesting, highly anticipated and much appreciated. Things are definitely on the up since W&A took over management of this property.

Resident at Park West & Cigar Factory

Mark as an owner of a property at The Atrium I wish to acknowledge the excellent work to date of both the company Walton & Allen and the excellent Maria Lindley. I have been totally frustrated dealing with other companies over the years until now. Since you have taken over the running of The Atrium at last I can take comfort that I am dealing with a most professional and knowledgeable management company who are capable of resolving the outstanding issues. This belief is greatly enhanced by dealing with Maria whom I find to be extremely efficient, courteous and above all professional in her dealings with myself. It is of upmost importance for me as an overseas investor to know that the day to day running of my property is now in capable hands and I look forward to supporting you in your endeavours to rectifying The Atriums outstanding issues.

An Owner at The Atrium

I am so grateful to you for the way in which you took over this project and the determination and fairness with which you have
managed the property since the takeover.

Owner at Crusader House

Walton and Allen are the very competent property management company for the block

Owner at Crusader House

Thanks, you guys are seriously amazing. Very glad you are the management people for this apartment!

Tenant at Charles House

I’ve been impressed with how you’ve handled the block management.

Owner at Crusader House

Thanks for all the support, it is greatly appreciated that we have such reliable estate management.

Landlord at the Hicking Building

I would like to express my sincere thanks to W&A in regards to the building management update, for making such significant savings on Crusader House service charges – a 658 pounds reduction is a spectacular achievement.  W&A staff are doing a great job and I just wanted to let you know it’s appreciated.  Would you please forward my thanks to the appropriate people, yourself included of course!

Landlady at Crusader House

Hi Brent,

…Thanks for everything you’ve done for The Establishment since taking over the building too….

Tenant – The Establishment

15th July 2015

Tenant - The Establishment

Hi Christine,

Just a quick e-mail to say thank you for booking and sorting out the issue promptly and quickly, it was really appreciated. My kitchen sink looks great!

Regards

Tenant – The Hicking Building

16th July 2015

 

Tenant - The Hicking Building

Thank you for your rapid response and effectively regarding the main lift issue.

 

Tenant at The Atrium

Thanks for the great plumbing work Walton and Allen did at 32 Park West. 

Landlord – Marco Island

I bumped into the maintenance man who went through everything with me and understand that the threshold is on order so that’s great.

Thank you so much for your help, I really appreciate it!

Tenant at Hicking Building

Thank you for organising the work on my flat the other week – the quick turn around is very appreciated!

Landlord at The Hicking Building

We had a fire alarm at Crusader House this evening but on behalf of the residents association, i would like to thank walton and allen for their prompt arrival in turning it off. We had 3 fire engines arrive but it is better safe than sorry.

Tenant at Crusader

Walton & Allen have been fantastic and by far the best letting agents I have dealt with.

Everyone I have spoken to at Walton and Allen have also been ace with regards to sending out maintenance people promptly whenever we have had any problems.

Tenant at The Hicking Building

Our new washing machine works great!

Tenant at Bloomsbury Court

Thank you for getting the swimming pool open so quickly after the sauna door was smashed – really appreciate your efforts to get the pool up and running again!

Crusader House & George Street Trading House

I for one really appreciate that you have been able to reduce the service charge and that you seem to be trying to rectify the many defects that had been allowed to accumulate by the previous management company in the maintenance of the property.

Please keep up the good work, it doesn’t go unnoticed!

Owner at Crusader House

Thank you for having the lift fixed promptly.

Tenant at Bloomsbury Court

My time with you has been impressive and your maintenance department is of a high standard many thanks to the lads & landlords & wish you all well for the future.

Tenant at The Hicking Building

As an owner occupier I’m pleased to see work to improve the site under way, and also appreciate the ease of contact with yourself and your office.

Owner occupier at Cutlers Court

Thank you and praise for Paul Armitage who is doing the painting in Crusader House.

He is extremely conscientious and has been doing an excellent job in our view.

 

Landlord at Crusader House regarding a Walton and Allen maintenance employee.

I saw the gate was being fitted with a MAG lock the other day. The nights have been much quieter and we all feel much more secure!

Thanks again for your efforts Walton & Allen

Tenant at The Establishment

In 7 days since you took over you made more improvements in building condition then the previous company did in last 3 years.

Well done Walton & Allen

Tenant at The Atrium

I would like to express my sincere thanks to W&A in regards to the building management update, for making such significant savings on Crusader House service charges – a 658 pounds reduction is a spectacular achievement.  W&A staff are doing a great job and I just wanted to let you know it’s appreciated.  Would you please forward my thanks to the appropriate people, yourself included of course!

Landlady at Crusader House

Thank you for sorting out the situation with the toilets so quickly.

Tenant in The Hicking Building

I wanted to say that your maintenance guys seem to be doing a great job.  One knocked on the door earlier this week to investigate some damp along the wall in the corridor.  Within 2 hours the problem (a pipe not fixed together properly) was identified and sorted. Very pleasing – thank you.

Tenant from the Hicking Building